Accessibility Statement

This accessibility statement applies to https://alink.euclid.co.uk

This website is run by Translink and is a replacement, as of January 2026, to the previous version. Whilst technically different, it is designed to provide the same aLink card applications functionality as before. We try at all times to make our website as accessible as reasonably possible to all users. In no way does Translink seek to deliberately discriminate against disabled users to access the website service in accordance with the Equality Act 2010, which means you should be able to:

  • Navigate most of the website using just a keyboard
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • Navigate most of the website using speech recognition software
  • Access the site with any device you choose

The structure of the site should make it as easy as possible to find your way around and the content should be easy to understand. AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format, please contact:

Email: feedback@translink.co.uk
Tel: 028 90 35 40 74

We’ll consider your request and get back to you in 3 working days.

Reporting accessibility problems with this website

We will always look to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: feedback@translink.co.uk.

Translink Ticketing Team are responsible for the accessibility of this website.

Enforcement Procedure

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equalities Commission for Northern Ireland (ECNI).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

Our information and ticketing desks in stations have audio induction loops.

Contact Us

Technical information about this website’s accessibility

Translink is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

Partially Compliant

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below:

URL:
/aLinkApplication
Description of control element(s):
Step counter at the top of the screen.
Non-Compliance Description:
The step fields fail the WCAG AA contrast requirement;
The contrast ratio must be at least 4.5:1 for body text, and 3:1 for large text
Exception Reason:
The step counter elements include inactive text elements that appear greyed out until the relevant step is encountered.
The inactive and greyed out elements are excempt from the WCAG criteria as per the following excerpt, Success Criterion 1.4.3 Contrast.
The visual presentation of text and images of text has a contrast ratio of at least 4.5:1, except for the following: ....

Incidental
Text or images of text that are part of an inactive user interface component, that are pure decoration, that are not visible to anyone, or that are part of a picture that contains significant other visual content, have no contrast requirement.
URL:
/aLinkApplication
Description of control element(s):
All Step 2 employer input fields including name, address, email, and phone number.
Non-Compliance Description:
To comply with WCAG AA, fields must identify what their purpose is programmatically.
The employer-related input fields on this page do not have any WCAG defined field purposes set and cannot be auto-completed.
Exception Reason:
This page collects employer-related information including name, address, email, and phone number if the employer is paying for the applicant's aLink card.
The employer-related fields on this page do not match any of the WCAG defined field purposes and because of this the autocomplete field is purposefully set to "off" as per WCAG suggestion.

More information on The Web Content Accessibility Guidelines (WCAG) can be found at the bottom of this page.

What we’re doing to improve accessibility

We will always be working with our third-party supplier to improve the accessibility of this website if/where necessary.

Preparation of this accessibility statement

This statement was prepared on 17/11/2025.

Web Content Accessibility Guidelines (WCAG)

The Web Content Accessibility Guidelines (known as WCAG) are an internationally recognised set of recommendations for improving web accessibility.
More information on WCAG can be found via the following links,